CARE, SAFETY & USE INSTRUCTIONS

Care & General Use Instructions
  1. First Burn: Allow the candle to burn until the wax melts across the entire surface to the sides of the vessel. This prevents tunneling and creates an even burn.
  2. Trim the Wick: Before lighting the candle each time, trim the wick to 1/4 inch. This prevents the wick from smoking and ensures a clean, even burn.
  3. Burn Time: Do not burn your candle for more than 4 hours at a time. Burning longer can cause the wick to move or slant.
  4. Extinguishing: Use a snuffer to extinguish the flame. This prevents hot wax from splattering. Do not blow out the candle, as this can cause hot wax to spill and may create smoke.
  5. Cooling: Allow the candle to cool completely before moving it. The container can become hot during use.
  6. Reposition the Wick: If the wick becomes off-center, use a wick dipper or tweezers to gently move it back to the center while the wax is still soft.
  7. Storage: Store candles in a cool, dry place, away from direct sunlight and extreme temperatures. This helps maintain their color and fragrance.
  8. Cleaning: If the candle container becomes sooty, allow it to cool and then clean it with a damp cloth. Avoid using sharp objects to scrape out wax residues.
  9. Wick Maintenance: Remove any wick trimmings or debris from the wax pool after each burn to ensure an even burn and prevent flare-ups.
  10. Container Cleaning: After the candle is fully used, clean the container with warm, soapy water to reuse it or recycle it.
  11. Natural Discoloration:
  • UV exposure: Please note that candles with fragrances may naturally discolor with UV exposure, keep out of direct sunlight to avoid this.
  • Fragrances: with a high vanillin content and many citrus scents can cause the wax to develop a yellow tint we choose NOT to add additives to prevent this so as to maintain our soy's purity.

Safety Instructions
  1. Placement: Always place candles on a stable, heat-resistant surface. Avoid placing the candle near anything flammable, such as curtains, bedding, or paper. Do not position candles or fragrance products on or near TV cabinets, electrical items, or heat sources. 
  2. Pillar Candles: - If the pillar candle has no base or container place the candle on a dish or a tray when burning to ensure melting wax is contained.  You will need to melt this candle into a safe container, or base so that the wax pools safely.
  3. Environment: Burn candles in a well-ventilated room but away from drafts, vents, fans, or air currents. This helps prevent rapid, uneven burning and avoid flame flare-ups.
  4. Supervision: Never leave a burning candle unattended. Extinguish all candles when you leave a room or before going to sleep.
  5. Children and Pets: Keep candles out of the reach of children and pets. Do not place lit candles where they can be knocked over by children, pets, or anyone else.
  6. Multiple Candles: When lighting multiple candles, place them at least 3 inches apart. This ensures they do not melt each other or create their own drafts.
  7. Container Damage: Do not use a candle if the container is cracked, chipped, or otherwise damaged. A damaged container can overheat or break, causing a fire hazard.
  8. Full Meltdown: Discontinue use when 1/2 inch of wax remains in the container. This prevents the container from overheating and possibly cracking.
  9. Moving Candles: Never touch or move a candle while it is burning or while the wax is liquefied.
  10. Flame: Extinguish a candle if the flame becomes too high or flickers repeatedly.
  11. Health Advisory: Persons with respiratory issues or sensitivity to fragrance should use caution when burning scented candles. Discontinue use if you experience any adverse reactions.
Disclaimer

Mad Swanz products are provided "as is" without any guarantees or warranty. In association with the product, Mad Swanz makes no warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, of title, or of non-infringement of third-party rights. Use of the product by a user is at the user’s risk.

We are not responsible for fire damage, soot damage, wax spillage, skin or body reactions, bodily injury or property damage of any kind. We recommend reading & familiarizing yourself with the care and safety instructions provided on this site and using a wick dipper or candle snuffer to extinguish your candles.


Limitation of Liability

To the fullest extent permitted by law, Mad Swanz shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use the product; (b) any unauthorized access to or use of our services and/or any and all personal information stored therein; (c) any interruption or cessation of transmission to or from our services; (d) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our services by any third party; (e) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the services; and/or (f) the defamatory, offensive, or illegal conduct of any third party.

By using our products, you acknowledge and agree to this disclaimer. If you do not agree to this disclaimer, do not use our products.

DISCLAIMER: We are not responsible for fire damage, soot damage, wax spillage, skin or body reactions, bodily injury or property damage of any kind. We recommend using a wick dipper or candle snuffer to extinguish your candles.